At Overealm, your privacy matters.
This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your personal data.
By using our website or placing an order, you agree to the practices described in this policy.
1. Who We Are
Overealm is an independent artistic brand specializing in custom calligraphy products sold online through overealm.com.
For privacy-related questions or requests, you may contact us at:
2. Information We Collect
2.1 Information You Provide
When you place an order, contact us, or interact with our website, we may collect:
- Full name
- Shipping and billing address
- Email address
- Payment information (processed securely by third-party providers — we never store card details)
- Customization details such as names, words, or phrases submitted for artwork creation
2.2 Information Collected Automatically
When you browse our website, certain information may be collected automatically, including:
- IP address
- Browser type and device information
- Pages visited and browsing activity
- Referral source or website
- Cookies and similar tracking technologies
3. How We Use Your Information
We use your information to:
- Process and fulfill orders
- Create personalized artwork
- Send order confirmations and shipping updates
- Provide customer support
- Improve website performance and user experience
- Prevent fraud or abuse
- Send marketing emails if you voluntarily subscribe
- Comply with legal obligations
Overealm does not sell personal information to third parties.
4. Cookies & Tracking Technologies
Our website uses cookies and similar technologies to improve functionality and user experience.
Cookies may be used for:
- Shopping cart and checkout functionality
- Remembering user preferences
- Website analytics and traffic measurement
- Performance optimization
You may disable cookies through your browser settings, although certain parts of the website may not function properly as a result.
5. Third-Party Services
To operate our business, we may share limited information with trusted third-party providers, including:
- Shopify — ecommerce platform and checkout infrastructure
- Printify — production and fulfillment partner
- Stripe and PayPal — secure payment processing
- Shipping carriers responsible for delivery
- Analytics providers such as Google Analytics
These services process information according to their own privacy policies and security standards.
6. Data Retention
We retain personal information only for as long as necessary to:
- fulfill orders,
- provide customer support,
- comply with legal obligations,
- resolve disputes,
- and enforce our policies.
You may request deletion of your personal data by contacting:
We will process eligible requests within a reasonable timeframe.
7. California Privacy Rights (CCPA)
If you are a California resident, you may have rights under the California Consumer Privacy Act (CCPA), including:
- The right to know what personal information we collect
- The right to request deletion of your personal information
- The right to request access to collected information
- The right to non-discrimination for exercising privacy rights
Overealm does not sell personal information.
To exercise your rights, contact:
8. Data Security
We implement reasonable technical and organizational measures to help protect your personal information.
All transactions are encrypted using SSL technology.
However, no internet transmission or storage system can be guaranteed to be completely secure.
9. Children’s Privacy
Overealm is not intended for children under the age of 13.
We do not knowingly collect personal information from children. If you believe a child has submitted personal data to us, please contact us immediately so we can remove the information.
10. Policy Updates
We may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated revision date. Continued use of the website after updates constitutes acceptance of the revised policy.
11. Contact
For privacy-related questions or requests:
Email: contact@overealm.com
Website: overealm.com
OVEREALM
Allée Simone Veil – 93170 Bagnolet – France